Benchmarks and Metrics

This video teaches us about the use of the metrics in contracting.

Run Time: 34:12

KPI's - Mastering the BIG 10 Metrics You Need

Metrics come in all shapes and sizes, and there are dozens of them. Sub metrics for big metrics, and even more metrics on top of those. To eliminate confusion, we take a dive into the top 10 metrics you and the company should master to review daily, weekly and monthly to insure your business is performing the way you want it to. We call these the big 10 metrics, and you will see when you view and study the video that they are the critical success areas for you to measure. What gets measured gets done!

Run Time: 34:32

Service Department Metrics or Benchmarks

The service department has its own details for benchmarks, and this article and tool details the best practices along with the actual metrics.

Using Metrics and Benchmarks in a Company

Understand the use and how to apply metrics in a company. One of the main issues is to look at groups together, not just one metric alone as it can lead you astray. Always look at the groups.

The KPI Charts - Detailed Benchmarks & Metrics

Unlock the industry’s most comprehensive benchmark data for residential and light-commercial contractors. These charts break down the key performance indicators that drive profitability across every major market segment, showing exactly where high-performing companies excel and how you compare. With detailed metrics drawn from the top 20% of pre-tax performers, this resource gives you a clear target to aim for and a practical guide to closing the gap. Perfect for planning, coaching, and elevating every area of your business.

Indoor Air Quality Benchmarks - KPIs for IAQ Segment

Utilize this spreadsheet to determine the performance of your company relative to the benchmarks of the industry's top firms in IAQ.

Top 10 KPIs For Contractors

This guide delivers a high-level breakdown of the 10 most critical key performance indicators every contractor should be tracking to understand true business performance. It explains what each KPI measures, why it matters, and what it reveals about the health of your operation. You’ll also find practical notes and insights to help interpret the numbers, along with links to tools and resources for tracking and calculating each KPI accurately.

8 Page Document