Benchmarks and Metrics

This video teaches us about the use of the metrics in contracting.

Run Time: 34:12

KPI's - Mastering the BIG 10 Metrics You Need

Metrics come in all shapes and sizes, and there are dozens of them. Sub metrics for big metrics, and even more metrics on top of those. To eliminate confusion, we take a dive into the top 10 metrics you and the company should master to review daily, weekly and monthly to insure your business is performing the way you want it to. We call these the big 10 metrics, and you will see when you view and study the video that they are the critical success areas for you to measure. What gets measured gets done!

Run Time: 34:32

Service Department Metrics or Benchmarks

The service department has its own details for benchmarks, and this article and tool details the best practices along with the actual metrics.

Using Metrics and Benchmarks in a Company

Understand the use and how to apply metrics in a company. One of the main issues is to look at groups together, not just one metric alone as it can lead you astray. Always look at the groups.

The KPI Charts - Detailed Benchmarks & Metrics

The key performance indicators for all the major market segments to define what company performance should be and comparisons of top performing 20% pre-tax companies.

Indoor Air Quality Benchmarks - KPIs for IAQ Segment

Utilize this spreadsheet to determine the performance of your company relative to the benchmarks of the industry's top firms in IAQ.