16.3 Installer & Operations Managers Role Description

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Installer & Operations Managers Role Description

The role of an installer is defined in this practice. Adjust the role to fit your company model and understand the key performance indicators (KPI’s) are embedded and can be adjusted.

Installer Role Description and Expectations - KPI's

Use this example role description and edit it to frame your installation activities, KPI's, and the processes you expect to deliver in the home as a brand promise.

4 Page Document

Operations Manager Role Description and Expectations

The installation department often can fall under an operations manager. Use this example role description to shape the performance activities of the operations manager and tie pay plans to performance.

8 Page Document