Developing an Operating Plan

Developing a company operating plan around company goals, and creating alignment.

Run Time: 41:48

Why Plan for Success

Planning is a word that can be seen as intimidating; some in the trades may feel unaware of how to plan, or simply do not understand the relevance or importance of having a plan. When asked, most are quick to support planning as a good idea, but few allocate the time and resources to develop a basic operating plan for team members. Learn not only why it is essential to your success, but also critical for growth and improved profitability.

Run Time: 14:05

Developing an Operating Plan: Financial Plan for Company

As crazy as it sounds, most contracting businesses do not actually have a financial plan. Most, if not all, have goals for financial outcomes, but very few actually have a road map for how the goal becomes a reality. Even more important we want your company to repeat the process. We call that "PRINTING MONEY." In order to create that money-printing machine, a business needs to understand how it makes money and get organized around the principles and processes to train the team to repeat the steps. Step 1 is the financial plan, which drives our sales and marketing answers, our production, and finally our staff or people . This video walks us through the leadership principles of creating a sound financial blueprint, the why and the how. Without the plan, any road can take you just about anywhere, and it's usually an unknown. Learn how to arrive where you were destined: At 20% profitability.

Run Time: 22:26

Developing an Operating Plan: Marketing & Sales

The marketing and selling functions are key to hitting the company financial goals. Once we establish financial goals, the next set of processes has to be to sell, sell, sell! To sell we need leads and customers, and we must market well to do so, in addition to maintaining relationships over time. Developing a great business takes time and discipline. Learn how to plan your marketing and identify where you may like to spend your limited resources to maximize returns and profitability.

Run Time: 45:38

Planning by Developing an Operations/Production Plan

Part of developing a leadership plan and operating blueprint is to review the operational and production areas of a company. We want to explore the areas of evaluation and how we can determine any action steps or priorities.

Run Time: 33:57

Developing an Operating Plan: Human Resources, People, Training

The final elements of a company operating plan revolve around our most important asset, which is our team of people. Developing human resources is essential and this pertains to recruiting, hiring processes, training and organizing positions, compensation, and all the areas of people development. Many in our trades struggle with this area so we explore some ideas as part of the planning process.

Run Time: 29:28

Developing an Operating Plan: Succession Planning

Creating a plan in any company should include mid-manager development, employee development, family development and possibly transition, as well as the potential sale of a business or transfer of the operating company among generations. So many family-owned businesses ignore this principle in favor of the immediacy of today, and when it comes time to make a real life decision on transferring the company control, it falls down. Preview some ideas about succession and why it makes sense to include development in each year's plan for all key personnel.

Run Time: 27:39

Leadership Manual for Training

Leadership has many facets, and this document is a training manual for following a blueprint on how to lead a service business based on labor and customer experiences.