Standardizing Service Truck Stock

Getting your service department parts costs to meet a KPI of 13% of sales is a combined effort of many variables, including having the proper stock on your service fleet. We want to be smart about placing the proper inventory on the trucks, yet not overstocking and deploying too much capital, which can tie up cash while those parts go unused and possibly become out-of-favor inventory later. This video walks through some key ideas to implement on truck standards, and working to get your company stock positioned to increase efficiency, and maximize sales productivity.

Run Time: 37:26

Replenishment of Inventory Truck Stock

The replenishment process can be done in several ways, the important fact simply being it gets done well. Follow the video and review the notes for the best practice for replenishing trucks.

Run Time: 10:09

Standardized Truck Stock Systems to Hit KPI's

The KPI for service parts is 13% or less of your service sales. Learn how to stock the truck to the 80-20 principle, and manage the processes of replenishment, truck set-up, and a focused control plan to eliminate theft. Use the processes and templates to set up your company platform for truck stocking.

Driving Parts Costs in Service to KPI's

The KPI for service parts is 13% or less of your service sales. Learn how to stock the truck to the 80-20 principle, and manage the processes of replenishment, truck set-up, and a focused control plan to eliminate theft. Use the processes and templates to set up your company platform for truck stocking.

Service and Install Start-Up Truck Outline and Stock

This template is a start-up list for the truck inventory and the set-up for the truck. The baseline template is simply a starting point for a company to identify how it organizes a new truck or begins to evolve how a truck package is established.

Service Truck HVAC Master Truck Stock

This template defines the service truck inventory plan for a company. Utilize the template to define your stock. You'll want to customize the stocking list and organize the trucks to be common, and this is where you learn how.

HVAC Service Truck Inventory Sample

This template is a sample of what your base inventory can look like, and you should customize this into a standard system for your company. What you want to execute is a platform that isn't the end-all be-all. But start the process and evolve your truck stocks to seasonal changes and, as you get better at usage-tracking, focus the inventory into the 20% of parts that represent 80% of your service transactions.