A company needs to have a plan to recruit, interview, hire and train our maintenance and service technicians to grow our businesses. If we do not train the technicians in our business methods and philosophies, including technical competency, we will likely suffer callbacks, customer issues, labor delays, and all sorts of non-productive profit sucking activities. In this practice we identify a service training approach you can utilize to organize a daily-weekly-monthly calendar for development of maintenance and service technicians.