EGIA
All
All
Videos
Documents
Templates
Articles
Trainers
What's new

You can also View by Categories

SAVE THIS PAGE

Service Management - Leading a Department & Role to Drive Service Growth

Service manager is one of the hardest positions to fill in a service company and may be one of the most critical to our success. Having the service department humming along producing leads, sales, maintenance service agreements, productive calls and doing so with great service levels is not an accident. A true service leader has to be driving the process and that is the service manager. Inside this best practice, explore some ideas about what it takes to become the greatest version of this role. The materials break down the essence of the service department, which is to have all aspects of operating service at the highest levels.