Vetting Software Providers
Deciding on what software, and more importantly the provider, is time consuming and can be aggravating. Sales people sell and often do not get us to the nature of what software does NOT do for us, leaving a false set of expectations. For example full departmental financials through overhead is not an easy task in software. You may get promises then find out – nope – doesn’t do it and it is too late. Use this video to help you construct a set of ideas around vetting the vendors, for service, training, support, network groups, innovation and updates, costs and all the areas we know can be potholes in our software experience.