Operating a daily huddle is not easy and is a large commitment on the part of any company, yet it may be one the least understood pinnacles of changing behavior patterns to the positive side in sales process. A daily huddle requires some agenda planning, which you can learn within, and it varies from weekly or less by giving no room for fallback on behavior patterns. Each day is a positive reinforcement of what yesterdays success brought and a barrage of company values designed to re-imprint on a team what the company wants culturally. The time, gas, and any expense will far be outweighed in short order by the improvements in gross profit dollars on accessory sales, more club agreements, better brand promise delivery, average tickets being higher and so forth. A daily service huddle is about accountability and creating focus on what is important in the service measurements. It is an invaluable tool for training. Learn more inside.
Why bring an entire fleet and technicians into a company daily to conduct a huddle? It's expensive, and it wears out the fleet, employee time must be compensated, trucks further depreciate, and gasoline is expensive - plus many other reasons we create as a barrier in order to NOT do a daily huddle with technicians. If we evaluate the costs its about $7 per call per technician, so raise the prices $7 and let's talk about how to do a daily huddle so we can sell more equipment and accessories, create more lead turnovers, improve communications, control mindset, enhance brand and look and re-inventory trucks daily. Use this video to get out of the fear zone and into the growth zone.
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