9.19 Pay Plans for Senior Selling Technicians and Selling Maintenance Techs

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Pay Plans for Senior Selling Technicians and Selling Maintenance Techs

Technicians who sell invariably get paid when a transaction occurs. Most companies have a plan to be sure if the unit, service agreement, accessory, of some added value service is sold by a selling technician there are compensation processes attached to the transaction. We explore the many ways and ideas (both pay and rewards) to accomplish this in a company, and while there is simply never just one right way, there are some basics that make consistency work for the culture of a company.

Selling Technician Pay Plans

The selling technicians need to have a pay plan that is fair, drives the lead turnover opportunities - and actual sales - and pays well for doing so. This video explores those concepts and some strategies.

Run Time: 34:51

Technicians Delivering on Company Brand Promise

The best service professionals know how to make a client feel special, unique, and emotionally well. They do this by understanding how to deliver exceptional service and communication to the customer. We call this a brand promise. This video defines how a professional service technician can more effectively deliver the company's brand promise leading to more sales and profits.

Run Time: 15:31

Defining Pay Plans for Selling Technicians

There is a need to define the pay plan for any sales position including the selling technicians. Most companies will have their own variations of a compensation plan, and of course no one plan is right or wrong, only the idea that what you pay should align with your company code of conduct, goals, and role for that position. Learn more about what may be the elements to consider and customize your own approach to pay and rewards.

Selling Technician Example Plan

Here is a sample template to consider. There is no one correct way to pay other than to align the concepts of what the work is with the reward system to reinforce the behaviors. Review the ideas here and formulate your own pay structure.

5 Page Document