Digital reviews have become far more important to the marketing of any company than in any time prior. It is essential we get all our technicians to embrace the need to ask the client to conduct a review about the company. In this practice we review the need for training and behavioral discussions with our teams to gain more reviews with the opportunities we have.
On-line customer reviews are crucial to our brand and marketing success! We can't have enough 5-star reviews, and the secret is to ask. The service technician is the key in the development of more reviews. This segment we discuss the behavioral side of teaching the men how to ask for and ultimately create more reviews.
Run Time: 22:22