We are at the time of the year when the service department is typically maxed out; there are more jobs than you can get to and the technicians are getting worn down. Unfortunately, this is when shortcuts become more common and mistakes start to happen. But that doesn’t have to be the case.
This week, join Contractor University founding faculty member Drew Cameron as he walks through tried and true methods to help technicians execute the perfect service call on every single visit. You'll learn key details and proven strategies, including:
- The psychology of execution for maximum impact
- The WHY, WHAT and HOW to do what you do
- How to put your technicians in the best position to deliver the ultimate customer experience and get exceptional results