Crisis Management - April 2020
Emergencies happen. Sometimes we can anticipate them and sometimes, like in the case of COVID-19, we are totally blindsided. Without a crisis management plan in place, it can be difficult to quickly and effectively steer away from disaster and ensure the best outcome for your business, your employees, and your customers. In April 2020’s Snapshot Survey, we asked our nationwide network of home services professionals about their crisis management practices to understand common industry strategies that you can incorporate into your business.
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